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At Zia, we aim to deliver your order quickly and safely. Please review our shipping policy below.

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Processing Time

• All orders are processed within 1 - 3 business days after payment is confirmed.

• Orders are not processed, shipped, or delivered on weekends or holidays.

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Shipping Rates & Delivery Times

• We offer free shipping on UK mainland orders and charge a £4.99 fee for international deliveries.

• Standard delivery typically takes 3 - 5 business days. Expedited shipping options may be available at an additional cost.

• Please note that delivery times may vary depending on carrier delays, customs, or factors beyond our control.

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International Shipping

• We currently ship to The UK, Europe and United States of America and Canada.

• International orders may be subject to customs duties, taxes, or fees imposed by your country. These charges are the responsibility of the customer.

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Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

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Delays & Issues

• While we strive to ensure timely delivery, unforeseen circumstances (e.g., weather, customs, or carrier delays) may affect shipping times.

• If your order does not arrive within the estimated timeframe, please contact us at ahmadzeuinavabi@yahoo.com, and we will assist you.

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Lost or Damaged Packages

• If your package arrives damaged, please contact us immediately with photos, and we will work with you to resolve the issue.

• We are not responsible for packages lost or stolen after confirmed delivery by the carrier.

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Last updated: 17/09/2025